Privacy Policy

Last updated: 1 February 2025

Guide24 ("we", "us", or "our") operates the website guide24.co.za. This page informs you of our policies regarding the collection, use, and disclosure of information when you use our service.

1. Information We Collect

Guide24 is designed with privacy in mind. We collect minimal information:

Quiz Responses: Your answers to quiz questions are processed entirely in your browser. They are stored temporarily in your browser's session storage and are automatically cleared when you close the tab or browser. We do not store, transmit, or save your quiz responses to any server.

Contact Form: If you contact us via our contact page, the form uses your device's email client (mailto link). We do not collect or store contact form data on our servers. Any information you share is sent directly to our email inbox.

Analytics Data: We may use Google Analytics to collect anonymous, aggregated usage data such as page views, session duration, device type, and approximate geographic location. This data cannot be used to identify you personally.

2. How We Use Information

The limited information we may collect is used solely to:

Provide and improve the Guide24 career guidance tool; understand how visitors use our site so we can make it better; respond to enquiries sent via email; and ensure our website functions correctly.

3. Cookies

Guide24 may use cookies in the following ways:

Essential Cookies: Required for the website to function properly, such as session storage for quiz data.

Analytics Cookies: If Google Analytics is enabled, it may place cookies on your device to collect anonymous usage statistics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Advertising Cookies: If Google AdSense is enabled on our site, it may use cookies to serve relevant advertisements. These are managed by Google and subject to Google's own privacy policies.

4. Third-Party Services

We may use the following third-party services:

Google Analytics: For anonymous website usage statistics. Google's privacy policy applies: policies.google.com/privacy

Google AdSense: For displaying advertisements. Google's advertising policies apply: policies.google.com/technologies/ads

Google Fonts: For typography. Google's privacy policy applies.

5. Data Storage & Security

Since Guide24 processes quiz data entirely in your browser, we do not store personal data on any server. Your quiz responses remain on your device only and are cleared when your browser session ends.

We take reasonable measures to protect any information transmitted to us (such as via email) but cannot guarantee absolute security over the internet.

6. Children's Privacy

Guide24 is designed for use by students, including those under the age of 18. We do not knowingly collect personal information from children. Since our quiz operates entirely in-browser without data collection, there is no personal data to manage.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

Request access to any personal information we hold about you; request correction or deletion of your personal information; object to the processing of your personal information; and lodge a complaint with the Information Regulator.

Since Guide24 collects minimal to no personal data, these rights are largely satisfied by design. If you have any concerns, please contact us at privacy@guide24.co.za.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@guide24.co.za

Website: guide24.co.za